FAQ
popular questions
This FAQ page answers the most common questions about our remote controlled lawn mowers, including customization, applications, shipping, and technical details.
Could you supply personalized service?
Can be customized according to your needs, including logo, colors, etc.
Which payment terms can you accept?
- Orders less that 10 units: 100% T/T in advance after PI confirmed.
- Bulk orders: 30% T/T (bank transfer) in advance as deposit, and balance paid before shipment.
- Customized order: 50% T/T (bank transfer) in advance as deposit, and balance paid before shipment.
How to guarantee the quality of your products?
Rest assured, we have triple quality assurance:
- First, the production end operates under 5S management standards to minimize human errors;
- Second, all key components undergo full inspection to prevent defective parts from entering the production line;
- Third, all finished products undergo 100% no-load and load testing before leaving the factory, ensuring they are ready to use, perform stably, and give you peace of mind in both purchase and use.
How do you ship the products?
- Machine shipped by sea.
- Spare parts can be shipped by air.
Why choose you?
Compared to others, our core advantages are obvious:
- First, strict quality control, achieving standardized production through 5S management, with machines that are precise and durable, avoiding frequent repairs that delay work;
- Second, thoughtful design, with lightweight and easy-to-operate bodies, low fuel consumption, and energy efficiency, saving more money in the long run;
- Third, professional focus, as we concentrate solely on lawn mowers, better understanding your usage needs and providing more suitable products and services.
- We have professional sales and after-sale service. Response in time. Technical department support to solve all issues you may meet.
Delivery & discounts
Are you manufacturer or trader?
We are a China manufacturer of remote control lawn mower. Actually, we produce most of the parts in our own factory for better cost and quality control.
How about your delivery time?
- Generally, it will take 7 days after receiving your advance payment.
- The specific delivery time depends on the items and the quantity of your order.
- Usually we have some machines in stock.
What`s your MOQ of lawn mower?
MOQ is 1 unit. More than 100 units order is available. Besides, we are looking for dealers and distributor all over the word. Welcome to contact us for more details.
What is your warranty policy?
We can supply one year warranty for our machines. We will provide parts as free within warranty. We can provide online instruction or calling service if neccessory.
Do you test all your goods before delivery?
Yes, we have 100% test before delivery.
How do you make our business long-term and good relationship?
- We trust “win-win situation”, we never said our product is best, and maybe our price is not cheapest, but we trust we are your right choice and reliable partner. Because we pay attention to ensure our customers benefit based on good quality product;
- We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.